Our Terms & Privacy



GB Electrical and Building Services Limited and GB Home Adaptations Limited
 understands that your privacy is important to you and that you care about how your 
personal data is used and shared online. We respect and value the privacy of everyone 
who visits this website, www.gbhereford.co.uk (“Our Site”) and will only collect and use 
personal data in ways that are described here, and in a manner that is consistent with Our
 obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your
 acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If
 you do not accept and agree with this Privacy Policy, you must stop using Our Site


1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

Account” means an account required to access and/or use
certain areas and features of Our Site;

Cookie” means a small text file placed on your computer
 or device by Our Site when you visit certain parts
of Our Site and/or when you use certain features
 of Our Site. Details of the Cookies used by Our
 Site are set out in section 13, below

Cookie Law” means the relevant parts of the Privacy and
 Electronic Communications (EC Directive)
 Regulations 2003.

Personal Data”
 means any and all data that relates to an 
identifiable person who can be directly or 
indirectly identified from that data. In this case, it
 means personal data that you give to Us via Our 
Site. This definition shall, where applicable,
incorporate the definitions provided in the EU
 Regulation 2016/679 – the General Data
 Protection Regulation (“GDPR”); and

We/Us/Our” means GB Electrical & Building Services Limited,
a company registered in United Kingdom under
 number 05392639, whose registered office is at
 Unit 21, Beech Business Park, Hereford, HR4
9QJ (“the Company”),


GB Home Adaptations Limited, a company
 registered in United Kingdom under number
13182346, whose registered address office is at
 Unit 21, Beech Business Park, Hereford, HR4


2. Information About Us

2.1 Our Site is owned and by GB Electrical and Building Services Limited, it is run
by 1 and1 Internet.

2.2 GBE VAT number is 594 0067 35,

2.3 GBHA VAT number is 379 8117 48.

2.4 Christopher Greenall is responsible for our Data Protection compliance and
 can be contacted by email at admin@gbhereford.co.uk or by post at the above


3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links
to other websites. Please note that We have no control over how your data is 
collected, stored, or used by other websites and We advise you to check the privacy
 policies of any such websites before providing any data to them.


4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this
 Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data We hold about you;

4.1.3 The right to rectification if any personal data We hold about you is 
inaccurate or incomplete;

4.1.4 The right to be forgotten;

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to
re-use with another service or organisation);

4.1.7 The right to object to Us using your personal data for particular
 purposes; and

4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data,
please contact Us using the details provided below and We will do Our best
 to solve the problem for you. If We are unable to help, you also have the right 
to lodge a complaint with the UK’s supervisory authority, the Information
 Commissioner’s Office.

4.3 For further information about your rights, please contact the Information
 Commissioner’s Office or your local Citizens Advice Bureau.


5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following
 personal data:

5.1 IP address;

5.2 web browser type and version;

5.3 operating system;

5.4 a list of URLs starting with a referring site, your activity on Our Site, and the
 site you exit to;


6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is
necessary in light of the reasons for which it was first collected. We will comply
 with Our obligations and safeguard your rights under the GDPR at all times.

6.2 Our use of your personal data will always have a lawful basis, either because 
it is necessary for Our performance of a contract with you, because you have
 consented to Our use of your personal data (e.g. by subscribing to emails), or 
because it is in Our legitimate interests. Specifically, We may use your data
for the following purposes:

6.2.1 Providing and managing your access to Our Site;

6.2.2 Personalising and tailoring your experience on Our Site;

6.2.3 Supplying Our services to you (please note that We require your 
personal data in order to enter into a contract with you);

6.2.4 Personalising and tailoring Our services for you;

6.2.5 Replying to emails from you;

6.2.6 Market research;

6.2.7 Analysing your use of Our Site to enable Us to continually improve Our
 Site and your user experience;

6.3 You have the right to withdraw your consent to Us using your personal data
at any time, and to request that We delete it.

6.4 We do not keep your personal data for any longer than is necessary in light
 of the reasons for which it was first collected. If the Website Data gained is
 not in connection with a contract between Us and You for the provision of
 products or services, and is simply for analytic purposes, we will retain such 
data for 12 months and then securely delete such data.


7. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as we need to in order to use it
 as described above in section 6, and/or for as long as we have your
 permission to keep it.

7.2 Your data will only be stored within the European Economic Area (“the EEA”)
(The EEA consists of all EU member states, plus Norway, Iceland, and 
Data security is very important to us, and to protect your data we have taken 
suitable measures to safeguard and secure data collected through our Site.


8. Do We Share Your Data?

8.1 We may share your data with other companies in Our group.

8.2 We may sometimes contract with third parties to supply products and services
to you on Our behalf. These may include payment processing, delivery of
 goods, search engine facilities, advertising, and marketing. In some cases,
the third parties may require access to some or all of your data. Where any of
 your data is required for such a purpose, We will take all reasonable steps to 
ensure that your data will be handled safely, securely, and in accordance with
 your rights, Our obligations, and the obligations of the third party under the 

8.3 We may compile statistics about the use of Our Site including data on traffic,
usage patterns, user numbers, sales, and other information. All such data will
be anonymised and will not include any personally identifying data, or any
 anonymised data that can be combined with other data and used to identify
 you. We may from time to time share such data with third parties such as
prospective investors, affiliates, partners, and advertisers. Data will only be
shared and used within the bounds of the law.

8.4 In certain circumstances, We may be legally required to share certain data 
held by Us, which may include your personal data, for example, where We 
are involved in legal proceedings, where We are complying with legal
 requirements, a court order, or a governmental authority.


9. What Happens If Our Business Changes Hands?

9.1 We may, from time to time, expand or reduce Our business and this may
involve the sale and/or the transfer of control of all or part of Our business.
Any personal data that you have provided will, where it is relevant to any part
of Our business that is being transferred, be transferred along with that part
and the new owner or newly controlling party will, under the terms of this
 Privacy Policy, be permitted to use that data only for the same purposes for
which it was originally collected by Us.

9.2 In the event that any of your data is to be transferred in such a manner, you
 will not be contacted in advance and informed of the changes.


10. How Can You Control Your Data?

10.1 If you submit personal data via Our Site, you may be given options to restrict
 Our use of your data. In particular, We aim to give you strong controls on Our
 use of your data for direct marketing purposes (including the ability to opt-out
 of receiving emails from Us which you may do by unsubscribing using the 
links provided in Our emails and at the point of providing your details).


11. Your Right to Withhold Information

11.1 You may access certain areas of Our Site without providing any data at all.
However, to use all features and functions available on Our Site you may be 
required to submit or allow for the collection of certain data.

11.2 You may restrict Our use of Cookies.


12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where 
such data is held). Under the GDPR, no fee is payable and We will provide any and
 all information in response to your request free of charge. Please refer to Our Data 
Protection Policy for more information.


13. Our Use of Cookies

13.1 Our Site may place and access certain first party Cookies on your computer
or device. First party Cookies are those placed directly by Us and are used 
only by Us. We use Cookies to facilitate and improve your experience of Our
 Site and to provide and improve Our products and services. We have carefully 
chosen these Cookies and have taken steps to ensure that your privacy and
personal data is protected and respected at all times.

13.2 All Cookies used by and on Our Site are used in accordance with current
 Cookie Law.

13.3 Before Cookies are placed on your computer or device, you will be shown a
pop-up requesting your consent to set those Cookies. By giving your consent
to the placing of Cookies you are enabling Us to provide the best possible
 experience and service to you. You may, if you wish, deny consent to the
 placing of Cookies; however certain features of Our Site may not function fully 
or as intended.

13.4 The following first party Cookies may be placed on your computer or device:

13.5 Our Site uses analytics services provided by 1 and1 Internet. Website
 analytics refers to a set of tools used to collect and analyse anonymous usage 
information, enabling Us to better understand how Our Site is used. This, in
turn, enables Us to improve Our Site. You do not have to allow Us to use 
these Cookies, however whilst Our use of them does not pose any risk to your
privacy or your safe use of Our Site, it does enable Us to continually improve
 Our Site, making it a better and more useful experience for you.

13.6 In addition to the controls that We provide, you can choose to enable or 
disable Cookies in your internet browser. Most internet browsers also enable
 you to choose whether you wish to disable all cookies or only third party
 cookies. By default, most internet browsers accept Cookies but this can be 
changed. For further details, please consult the help menu in your internet
 browser or the documentation that came with your device.

13.7 You can choose to delete Cookies on your computer or device at any time, 
however you may lose any information that enables you to access Our Site
more quickly and efficiently including, but not limited to, login and
personalisation settings.

13.8 It is recommended that you keep your internet browser and operating system
up-to-date and that you consult the help and guidance provided by the 
developer of your internet browser and manufacturer of your computer or
 device if you are unsure about adjusting your privacy settings.


14. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us
by email at admin@gbhereford.co.uk, by telephone on 01432 272188, or by post at
 the address above. Please ensure that your query is clear, particularly if it is a
re quest for information about the data We hold about you.


15. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law
 changes). Any changes will be immediately posted on Our Site and you will be 
deemed to have accepted the terms of the Privacy Policy on your first use of Our
 Site following the alterations. We recommend that you check this page regularly to
 keep up-to-date.

This Policy has been approved and authorised by: Christopher Greenall, Director