Our services
Repairs and maintenance
Reliable responsive repairs that keep properties in top condition.
What we deliver
Repairs and maintenance
From an urgent leak to a planned maintenance programme across thousands of homes, we keep properties safe, warm and working. Our directly employed multi trade teams handle responsive repairs and planned works alike, so you get consistent quality, clear reporting and one accountable partner.
Responsive repairs
Day to day repairs across all trades, prioritised by urgency and tracked to completion.
Planned maintenance
Scheduled programmes that keep building fabric and services in good order.
Multi trade teams
Carpenters, plumbers, electricians, plasterers and more, coordinated as one.
Reporting and audit trail
Clear records of what was done, when and to what standard.
How it works
A clear process, start to finish
- 01
Report and triage
Jobs are logged and prioritised so urgent safety issues are dealt with first.
- 02
Attend and diagnose
The right trade attends, diagnoses the issue and fixes it wherever possible on the first visit.
- 03
Complete and record
Work is completed to standard and recorded for your audit trail.
- 04
Follow up
To maintain high satisfaction rates, all clients and customers are contacted and individual quality control surveys are undertaken to ensure satisfaction with the works undertaken.
Related services
Empty properties
Vacant homes turned around quickly and thoroughly, ready for new occupants.
Learn moreHeating and electrical
Maintenance, testing and new installations, NICEIC, Gas Safe and OFTEC registered.
Learn moreDamp and mould
Diagnosis, treatment and lasting repairs for healthier, warmer homes.
Learn moreTalk to us about repairs and maintenance
Tell us about the property and what you need. Our team will arrange a survey or a clear, fixed quote.